About Us
About Us
A Family-Run Staircase Company Built on Craft, Experience and Trust
We are a family-run staircase company based in England, specialising in the design, manufacture and installation of bespoke staircases for residential and commercial properties. Since 2013, we have steadily grown through hands-on experience, repeat clients and word-of-mouth recommendations.
Over the years, we have invested in modern CNC machinery and professional design software, allowing us to produce accurate, well-finished staircases while keeping the personal approach of a small, dedicated team. We believe this balance between technology and craftsmanship is what sets our work apart.
Our staircases are designed by experienced engineer-designers who understand both design and UK building regulations. We are used to working with challenging layouts, tight spaces and specific client requirements, always aiming to deliver a staircase that feels right for the property and safe for everyday use.
We work across London and the surrounding regions, including Oxfordshire, Buckinghamshire, Bedfordshire, Hertfordshire, Essex, Kent, Cambridgeshire and Milton Keynes. From first contact to final installation, we focus on clear communication, realistic timelines and reliable workmanship.
Our installers hold recognised UK qualifications, including NVQ Level 3 and CSCS cards, ensuring all work is completed safely and professionally. Whether it is a simple replacement or a fully bespoke staircase, we approach every project with the same level of care and responsibility.
Bespoke Design Approach
Thoughtful staircase design shaped around your space, lifestyle and regulations.
Modern Workshop & CNC Technology
Precision manufacturing combined with skilled craftsmanship and quality materials.
Qualified & Experienced Team
A small, dedicated team with hands-on experience from design to installation.
Trust and Worth
What Our Clients Say
Posted on Alexander SabevTrustindex verifies that the original source of the review is Google. Fantastic team! We needed a new staircase installed and StairService made the whole process easy and stress-free. No delays, no excuses — just proper work. The price was good and the result looks amazing. Highly recommend!Posted on DanielaTrustindex verifies that the original source of the review is Google. We are very satisfied and would like to recommend the services of Stairservice . We received a quote for our staircase very quickly. The price was very good and the staircase was installed on time. Thank you Dan for the great job!Posted on AlanleeTrustindex verifies that the original source of the review is Google. We wanted our bannisters updated to replace the wooden spindles with glass but keeping the original oak handrails. We engaged Stair Service for this task. They were professional, tidy and did a great job! Even small details like fitting wooden plugs to hide the screw holes underneath the handrails. We thoroughly recommend them!Posted on mick watkinsonTrustindex verifies that the original source of the review is Google. excellent work by Dimon and all done in one day.Posted on Oliver TaylorTrustindex verifies that the original source of the review is Google. Excellent service from start to finish. Very happy with the job and I would highly recommend!Posted on Dr Rachel E. HolmesTrustindex verifies that the original source of the review is Google. Diman and his team could not have been better! The service and quality were impeccable from initial query about whether it would be possible to make our victorian stairs safer to manufacture and installation. I highly recommend Stairservice and could not be more delighted with our new staircase! (Also, their pricing is very competitive!)Posted on paul saundersTrustindex verifies that the original source of the review is Google. We required complete refurbishment of our staircase and new balustrade. Diman was first rate masterclass ! Fantastic workmanship and so efficient and tidy . Couldn’t fault his work . Top notch !! Amazing staircase transformation. Thank you to Diman and Ivelina superb companyPosted on shawna lewinTrustindex verifies that the original source of the review is Google. Ivelina was always very responsive to my emails and clarified any queries I had. The final result looks good and I’m overall happy with the servicePosted on Gerry TuckerTrustindex verifies that the original source of the review is Google. Replaced my open tread staircase with light oak staircase. Loved the prompt response to my enquiry which included a visit to measure up and price the job. Pricing reasonable and the best yhing of all was the short delivery and installation time. This was a complex staircase which was professionally completed and included a revised Tread layout to give more headroom as you reached the lower stairs. New compared to old. I would recommend them highly!!Posted on Tom RobinsonTrustindex verifies that the original source of the review is Google. Amazing. I was renovating a new house and wanted to replace the stair banister with glass. From the day I sent the images to their WhatsApp to completion was just 3 weeks, and was finished in three hours to a very high standard.