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Staircase FAQs

Below you’ll find answers to common questions about staircase design, measurements, regulations, and installation.

Do I need to measure my staircase before requesting a quote?

You do not need to take full professional measurements before requesting a quote.
Basic measurements can help us understand your space and provide initial guidance or a rough estimate. 
However, all final designs, pricing, and manufacturing are always based on professional site measurement carried out by our team.

You can take basic measurements for initial discussion, but staircases are fully bespoke structural elements and require high accuracy. 
Even small measurement errors can affect comfort, safety, and compliance. For this reason, professional measurement is strongly recommended before manufacturing begins.

The party manufacturing and installing the staircase should always take final responsibility for measurements. 
We measure, design, manufacture, and install staircases as one coordinated process, ensuring accuracy, compliance, and full accountability from start to finish.

A staircase is manufactured specifically to the measured dimensions of your property.
Unlike doors or furniture, staircases cannot be easily adjusted once made. 
An incorrect measurement can result in:

  • incorrect step height,

  • insufficient headroom,

  • non-compliance with building regulations,

  • or the staircase not fitting the opening at all.

The most critical measurement is the floor-to-floor height, measured from the finished floor below to the finished floor above. 
This dimension determines:

  • the number of steps,

  • the rise of each step,

  • and overall comfort and compliance.

Yes. All measurements must be taken to finished floor levels. 
If floor finishes (such as timber flooring, tiles, or carpet) are not yet installed, their final thickness must be allowed for at the measurement stage.

Accurate staircase design requires the final floor levels to be known. 
If the loft floor is not yet constructed or its thickness is uncertain, final staircase measurements should be delayed until this work is complete to avoid costly errors.

For early guidance, the following information is helpful:

  • floor-to-floor height,

  • size of the stair opening,

These measurements are indicative only and do not replace professional measurement.

Yes. All staircases must comply with current UK Building Regulations, including requirements for rise, going, pitch, headroom, and balustrade safety. 
Compliance is assessed as part of our design and installation process.

Yes. Building Control may reject a staircase if it does not meet regulations. 
We are often contacted to correct or replace staircases that were incorrectly measured or supplied without proper consideration of regulations.

Ready-made staircases may appear cheaper initially, but they often involve compromise and risk. 
A made-to-measure staircase is designed specifically for your space, ensuring correct fit, comfort, safety, and compliance — avoiding costly modifications or replacements later.

Ideally, a staircase specialist should be involved early in the project, especially when:

  • layouts are tight,

  • structural changes are planned,

  • or compliance is critical.

Early involvement helps avoid design conflicts and ensures a smoother process.

Absolutely. Every staircase we build is fully bespoke, made to measure to fit your space, layout and design preferences.

Yes. All our staircases are designed, manufactured and installed in full compliance with current UK Building Regulations, including safety, spacing and load requirem